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What we believe 

The service sector has not historically aligned itself with the unique requirements of the residential property sector, resulting in less than exceptional service experiences for residents.

We believe that everybody deserves a fantastic place to live and felt there was a gap in the market for a specialist Facilities Management company which is passionate about creating phenomenal residential experiences and community environments.

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Oliver Ringsby-Burgess


Following a successful career in "big company" FM, I was passionate about creating a sector defining FM brand for residential property - built on a collaborative approach that puts the resident at the heart of everything we do.

Our Values


To be THE MOST trusted and valued partner in our core sectors


To provide the highest standards of service to both clients and their residents

Customer focussed

Putting customer satisfaction before profit


Creating phenomenal community environments and resident experiences

We learn

Self-Evaluating in EVERYTHING we do

We care

Being an Award Winning Employer

Buildings Green

HPS 7 Star Programme

To maintain our position as thought leaders in the industry, we continue to develop our innovative service offering to keep pace with the fast-moving student accommodation and private residential sectors.

The HPS Services 7-Star Programme encapsulates our drive to self-evaluate and redefine the community environment and resident experience.

The HPS 7 Star Modules

7-Star team7-Star employer7-Star training7-Star communication7-Star specification7-Star delivery